Privacy Policy

Effective Date: August 6, 2025
Last Updated: October 13, 2026

Kelsey Essink Nutrition LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, https://www.kelseyessinknutrition.com, contact us, schedule an appointment, or interact with our services.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following types of information depending on how you interact with our website and services.

Personal Information

When you contact us, submit a website form, request an appointment, or subscribe to communications, we may collect information such as:

Name
Email address
Telephone number
Information you voluntarily include in a message or inquiry
Appointment or service preferences
Any other information you choose to provide

Please do not submit detailed medical information, medical records, insurance identification numbers, or other sensitive health information through general website contact forms unless the form has been specifically designated and secured for that purpose.

Health Information

If you become a client of Kelsey Essink Nutrition LLC, we may collect health-related information necessary to provide nutrition counseling, medical nutrition therapy, and related services. This may include medical history, nutrition assessments, laboratory results, medications, supplements, dietary information, insurance information, and other information relevant to your care.

Health information collected in connection with professional services is handled according to applicable privacy and security requirements. Where applicable, additional information about our handling of protected health information is provided in our separate Notice of Privacy Practices.

Automatically Collected Information

When you visit our website, certain information may be collected automatically by our website platform or other technologies, including:

Internet Protocol (IP) address
Browser type and device information
Operating system
Pages visited and time spent on the website
Referring website or source
General website usage and interaction data

The information collected depends on the website features, cookies, analytics tools, and other technologies enabled on our website.

2. How We Use Your Information

We may use information collected through our website and services to:

Respond to inquiries and requests.
Provide information about our nutrition services.
Schedule and manage appointments.
Communicate with prospective and current clients.
Deliver nutrition counseling and related professional services.
Maintain client health records and nutrition assessments.
Process billing, insurance claims, and payments when applicable.
Send newsletters, educational resources, or marketing communications when you have requested or consented to receive them, as applicable.
Operate, maintain, and improve our website.
Monitor website performance and usage.
Protect against fraud, misuse, security incidents, and unauthorized access.
Comply with applicable legal, regulatory, and professional obligations.

We will use personal information for purposes consistent with this Privacy Policy and applicable law.

3. Cookies and Website Analytics

Our website is hosted on Wix. Wix and certain website features or third-party services may use cookies, pixels, or similar technologies to support website functionality, security, analytics, and other purposes.

Cookies are small files stored on your device that may help a website remember preferences or understand how visitors use the site.

Depending on the technologies enabled, we may use or permit the use of these technologies to:

Keep the website functioning properly.
Understand visitor traffic and website performance.
Identify technical issues.
Improve website content and usability.
Support other website features you choose to use.

You may be able to manage cookies through your browser settings or available website cookie preferences. Disabling certain cookies may affect website functionality.

The specific cookies and analytics technologies in use depend on our current website configuration and third-party integrations.

4. Appointment Scheduling and Electronic Health Records

Kelsey Essink Nutrition LLC uses Kalix, a HIPAA-compliant practice management and electronic medical record (EMR) platform, to support appointment scheduling, client intake, nutrition assessments, health records, and other client-related administrative and clinical functions.

When you click an appointment scheduling link on our website, you may be redirected to Kalix or its scheduling interface. Information you provide through Kalix may include your name, contact information, appointment preferences, medical history, nutrition information, laboratory results, medications, supplements, insurance information, and other information necessary to coordinate and provide nutrition services.

Information collected through Kalix is used as appropriate to schedule appointments, manage client records, provide nutrition counseling and medical nutrition therapy, coordinate care, process billing and insurance claims, and fulfill applicable legal and professional obligations.

Kalix is a separate platform from our public website. Information submitted directly through Kalix is handled in accordance with applicable privacy and security requirements, our professional obligations, and the terms governing our use of the platform.

Although Kalix is designed to support HIPAA-compliant healthcare operations, the use of a HIPAA-compliant platform alone does not guarantee that every activity or communication is HIPAA-compliant. We take reasonable steps to safeguard client information and use appropriate administrative, technical, and organizational measures to protect sensitive information.

Please use the designated Kalix systems for submitting sensitive health information rather than general website contact forms or unsecured communications.

5. How We Share Information

We do not sell your personal information to third parties for money.

We may disclose information when reasonably necessary for the purposes described in this Privacy Policy, including in the following circumstances.

Service Providers

We may share information with trusted vendors that help operate our business or website, such as website hosting providers, appointment scheduling platforms, electronic medical record providers, electronic communications providers, payment processors, billing services, and other technology providers.

These providers may access information as needed to perform services on our behalf, subject to applicable contractual and legal obligations.

Healthcare and Insurance Services

When applicable and permitted by law, information may be shared with healthcare professionals, insurance companies, claims processors, and other parties involved in coordinating care, determining coverage, processing claims, or fulfilling healthcare-related obligations.

Disclosures of protected health information are subject to applicable healthcare privacy requirements.

Legal Requirements and Protection

We may disclose information when required by law, legal process, or a valid governmental request, or when reasonably necessary to protect our rights, property, safety, or the safety of others.

Business Transactions

If our business undergoes a merger, restructuring, sale, or similar transaction, information may be handled as part of that transaction, subject to applicable privacy requirements.

6. Health Information and HIPAA

Kelsey Essink Nutrition LLC provides nutrition-related professional services, including medical nutrition therapy. Certain health information handled in connection with these services may be subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable privacy laws.

Whether HIPAA applies to particular information or activities depends on the circumstances and applicable legal requirements.

If HIPAA applies to your information, we will handle protected health information in accordance with applicable requirements and our Notice of Privacy Practices.

Our general website contact forms and ordinary email communications should not be assumed to be secure channels for transmitting protected health information. Please use the designated client communication or secure intake systems provided to you when sharing sensitive medical information.

This Privacy Policy does not replace a separate Notice of Privacy Practices where one is required.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. These may include appointment scheduling tools, electronic medical record systems, payment services, social media platforms, educational resources, and other external websites.

We do not control the privacy practices or security measures of independent third parties. When you visit an external website or use a third-party service, its own privacy policy and terms may apply.

We encourage you to review the privacy policies of any third-party services you use.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted through the internet.

Please use appropriate caution when submitting personal information online.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, comply with applicable legal and regulatory requirements, resolve disputes, and enforce agreements.

Healthcare records, when applicable, may be retained according to professional, contractual, and legal record-retention requirements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information. These may include the right to:

Request information about personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information, subject to applicable exceptions.
Opt out of marketing emails by using the unsubscribe instructions included in those communications.
Manage cookies through available browser or website settings.
Exercise applicable rights concerning protected health information through the procedures described in our Notice of Privacy Practices, where applicable.

Some information may need to be retained to provide services, fulfill legal obligations, maintain required records, or comply with other applicable requirements.

To submit a privacy-related request, please contact us using the contact information provided below. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our website is intended for individuals seeking information about nutrition services and is not specifically directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization where required by law. If you believe a child has provided personal information through our website inappropriately, please contact us so we can review the matter.

Information collected in the course of providing professional services to minors is handled according to applicable privacy laws and professional requirements.

12. Email Communications

If you choose to receive newsletters, educational materials, or marketing communications from us, we may use your contact information to send those communications.

You may unsubscribe from marketing emails at any time by following the instructions included in the email.

Unsubscribing from marketing communications does not necessarily stop service-related, appointment-related, billing-related, or other necessary administrative communications.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

Any additional notice required by applicable law will be provided as appropriate.

We encourage you to review this page periodically to stay informed about our privacy practices.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Kelsey Essink Nutrition LLC

Email: kelseyessinknutrition@outlook.com

We will review privacy-related inquiries and respond as appropriate under applicable law.